Terms of Service for Cloudboard

1. Acceptance of Terms

By downloading, installing, accessing, or using Cloudboard ("the App," "Service," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, and all applicable laws.

Cloudboard is owned and operated by Greg Powell, an individual developer ("Developer," "I," "me"). The Developer is not a company or LLC. Your recourse for any issues is limited accordingly.

If you do not agree to these Terms, do not use Cloudboard.

2. Disclaimer of Warranties

Cloudboard is provided "as is" and "as available", without warranties of any kind, express or implied, including but not limited to:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy, reliability, or completeness
• Uninterrupted or error-free operation
• Compatibility with your device or other software

You use Cloudboard entirely at your own risk. The Developer makes no guarantees about uptime, functionality, or suitability for your needs.

3. Limitation of Liability

To the maximum extent permitted by law, the Developer shall not be liable for any:

• Direct, indirect, incidental, special, consequential, or punitive damages
• Loss of profits, data, goodwill, or other intangible losses
• Unauthorized access, use, or alteration of your content
• Service interruptions, bugs, or errors
• Third-party actions, conduct, or content

Total liability shall not exceed the greater of:

• $10 USD, or
• The amount you paid in the 12 months preceding the event giving rise to the claim.

Some jurisdictions do not allow limitation of liability, so these limits may not apply to you.

4. Indemnification

You agree to indemnify, defend, and hold harmless the Developer from any and all claims, damages, liabilities, or expenses (including attorney's fees) arising from:

• Your use of the Service
• Your violation of these Terms or any law
• Your infringement of another's rights
• Any content you submit or transmit
• Interactions with other users

This indemnification obligation survives termination of your account or these Terms.

5. User Eligibility and Accounts

5.1 Age Requirements

• You must be at least 13 years old to create an account or use Cloudboard.
• If you are between 13–17 years old, you must have permission from a parent or legal guardian.
• We may ask for verification of your age at any time.
• If we discover you are under 13, we will immediately terminate your account and delete all your data.
• By using the App, you represent and warrant that you meet these age requirements.

5.2 Account Responsibilities

You are responsible for safeguarding your login credentials and all activity under your account.

You must promptly notify us of unauthorized use. The Developer is not liable for losses resulting from unauthorized access.

5.3 Account Termination

The Developer may suspend or terminate accounts at any time without notice. You may delete your account at any time in the app settings. Upon termination, your right to use the Service immediately ends.

6. Acceptable Use and Prohibited Conduct

Cloudboard is a community for students to learn and collaborate. You agree NOT to:

Prohibited Content

• Illegal Content: Post anything illegal under federal, state, or local law.
• Harassment or Hate Speech: Bully, harass, threaten, or target individuals or groups based on race, ethnicity, religion, gender, sexual orientation, disability, or other protected characteristics.
• Sexual Content: Post sexually explicit images, videos, or messages. This includes nudity, pornography, or sexually suggestive content.
• Violence: Share graphic violence, gore, or content that glorifies or encourages self-harm or suicide.
• Minors: Share, request, or distribute any sexual or exploitative content involving minors (anyone under 18).
• Spam: Send unsolicited messages, advertisements, or repetitive content.
• Misinformation: Spread deliberately false or misleading information that could cause harm.
• Academic Dishonesty: Use Cloudboard to cheat on exams, plagiarize, or violate academic integrity policies.

Prohibited Actions

• Impersonation: Pretend to be someone else or misrepresent your affiliation with any person or organization.
• Doxxing: Share someone else's private information (address, phone number, school, etc.) without their consent.
• Stalking or Harassment: Follow, monitor, or repeatedly contact someone after they've asked you to stop.
• Threats: Threaten violence, harm, or blackmail against any person.
• Intellectual Property Infringement: Post content you don't own or have permission to use (see DMCA section below).
• Malicious Activity: Upload viruses, malware, or engage in hacking, phishing, or other cyberattacks.
• Data Scraping or Harvesting: Collect, scrape, or harvest user data without consent or use automated tools to extract content.
• Service Disruption: Interfere with, disrupt, or overload Cloudboard's servers or infrastructure.
• Unauthorized Access: Access another user's account without permission or bypass security measures.
• Age Verification Bypass: Attempt to create an account if you are under 13, or help someone under 13 create an account.
• Ban Evasion: Create new accounts after your account has been suspended or terminated.
• Reverse Engineering: Decompile, reverse engineer, or attempt to extract source code from the App.

Enforcement: Violations may result in content removal, account suspension, or permanent ban. Serious violations may be reported to law enforcement.

7. User Content and Content Moderation

7.1 Your Content

"User Content" means any content you post, upload, or share on Cloudboard, including:

• Feed posts, images, and videos
• Chat messages and direct messages
• Comments and likes
• Profile information (bio, avatar, subjects)
• Whiteboard drawings and notes

7.2 Ownership and License

You own your content. However, by posting content on Cloudboard, you grant us a non-exclusive, worldwide, royalty-free license to:

• Store, display, and distribute your content to other users
• Make your public posts visible in the social feed
• Show your messages to the recipients you choose
• Create backups and ensure service functionality

Important: This license exists only to operate the Service and does not give us ownership of your content. We will not sell your content to third parties.

This license ends when you delete your content or account, except for content shared with other users (which may remain visible to them).

7.3 Content Moderation and Limitations

We use a combination of automated systems and manual review to moderate content:

• Profanity Filters: Automated filters detect and flag inappropriate language.
• Image/Video Scanning: Automated tools screen uploads for prohibited content.
• User Reports: Users can report content or behavior that violates these Terms.
• Manual Review: Flagged content is reviewed by moderators when possible.
• AI Detection: Machine learning tools help identify violations at scale.

IMPORTANT MODERATION LIMITATIONS:

• We do not monitor all content. It is impossible to review every message, post, or interaction in real-time.
• We cannot guarantee content removal. Harmful content may remain on the platform before we discover and remove it.
• Real-time communication is not moderated. Chat messages, direct messages, and voice chats are not monitored or moderated in real-time.
• Messages may be reviewed when reported. If a user reports a message for violating these Terms, we may review it for safety and enforcement purposes.
• Moderation is not instant. Reports are reviewed when resources are available. Response times may vary.
• We are NOT responsible for user-generated content. Users, not Cloudboard, are responsible for the content they post.

7.4 Content Removal and Enforcement

We reserve the right to remove any content and take action against any account, at our sole discretion and without prior notice, for any reason or no reason.

Enforcement actions may include:

• Remove posts, comments, messages, or other content immediately
• Issue warnings to users
• Temporarily suspend accounts (1-30 days) without notice
• Permanently ban accounts for serious or repeated violations
• Report illegal activity to law enforcement
• Preserve evidence for legal or safety purposes

You assume all risk when interacting with other users. Cloudboard is not responsible for the actions, content, or behavior of other users.

7.5 Voice Chat Limitations

Voice chat is provided in real-time and is NOT recorded or monitored. We cannot moderate live voice conversations. Users are responsible for their own conduct during voice chats. If you experience harassment or inappropriate behavior, immediately leave the room and report the user.

7.6 Reporting Process

To report content or behavior that violates these Terms:

• Use the in-app "Report" button on posts, comments, or user profiles
• Email support@cloudboardapp.com with details and screenshots
• Include: username, content type, description of violation, and any relevant evidence

We review reports when resources are available. Not all reports will result in action, and we may not notify you of the outcome.

7.7 Appeals

If your content is removed or your account is suspended, you may appeal by contacting support@cloudboardapp.com. We will review appeals on a case-by-case basis, but our decisions are final.

8. Online Safety, Risks, and User Conduct

8.1 Safety Expectations

Cloudboard allows you to interact with other users through chat, direct messages, social feeds, and voice chat. These interactions come with risks.

• You may encounter inappropriate, offensive, or harmful content or behavior.
• Not all users will follow these Terms or behave respectfully.
• We cannot guarantee your safety or prevent all harmful interactions.
• You are responsible for your own safety and well-being when using Cloudboard.

8.2 Meeting People Online

DO NOT share personal information with strangers online. This includes:

• Your real name, address, phone number, or school
• Social media accounts, email addresses, or other contact information
• Photos that reveal your location or identity
• Financial information or payment details

NEVER agree to meet someone from Cloudboard in person. If someone asks you to meet, share personal information, or move the conversation off-platform, report them immediately.

8.3 Safety Tools

Cloudboard provides tools to help you stay safe:

• Block Users: Prevent specific users from contacting you or seeing your content.
• Report Button: Report inappropriate content or behavior for review.
• Leave Room: If you feel uncomfortable in a voice chat or study room, leave immediately.
• Privacy Settings: Control who can see your posts and send you messages.

8.4 Voice Chat Safety

If you experience harassment or inappropriate behavior during voice chat:

• Leave the room immediately
• Block the user
• Report the user via the in-app report button or email support@cloudboardapp.com
• Do NOT continue the conversation or engage with the person

8.5 Respectful Behavior

We expect all users to treat each other with respect. Be kind, supportive, and helpful. If someone asks you to stop contacting them, respect their request immediately.

9. Parental Advisory for Users 13-17

Parents and Guardians: Cloudboard is designed for students age 13 and older. If your child is between 13-17, we strongly recommend:

• Review these Terms and our Privacy Policy with your child before they use Cloudboard.
• Discuss online safety, including not sharing personal information with strangers.
• Monitor your child's activity and check in regularly about who they're interacting with.
• Review privacy settings together to control who can contact your child.
• Encourage your child to report any uncomfortable or inappropriate interactions immediately.
• Remind your child that they can come to you if they encounter problems online.

Features that involve social interaction: Chat lobbies, direct messages, social feed, voice chat, friend/follow system, and user profiles.

Parental controls: You can restrict your child's access to Cloudboard using iOS Screen Time and parental controls.

10. Intellectual Property and DMCA

10.1 Developer Rights

The Developer (Greg Powell) retains all rights, title, and interest in Cloudboard, including the App, its design, logo, trademarks, and source code. You may not reproduce, modify, distribute, or create derivative works without express written permission.

10.2 Your Responsibilities

You represent and warrant that:

• You own all rights to the content you post, or have permission to use it.
• Your content does not infringe on any third party's intellectual property rights.
• You will not post copyrighted material without authorization.

10.3 DMCA Copyright Policy

Cloudboard respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

If you believe your copyrighted work has been infringed, send a DMCA takedown notice to:

Email: support@cloudboardapp.com
Subject Line: "DMCA Takedown Request"

Your notice must include:

• A description of the copyrighted work you claim has been infringed
• A description of where the infringing material is located on Cloudboard (username, post URL, or screenshot)
• Your contact information (name, address, phone, email)
• A statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent, or the law
• A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on their behalf
• Your physical or electronic signature

10.4 Counter-Notice

If your content was removed due to a DMCA claim and you believe it was removed in error, you may submit a counter-notice to support@cloudboardapp.com with:

• Identification of the removed content
• A statement under penalty of perjury that you have a good faith belief the material was removed by mistake
• Your contact information and consent to jurisdiction
• Your physical or electronic signature

10.5 Repeat Infringer Policy

Users who repeatedly infringe on copyrights will have their accounts permanently terminated.

Warning: Filing a false DMCA claim or counter-notice may result in legal liability for damages, including costs and attorney fees.

11. Cooperation With Law Enforcement

We reserve the right to cooperate with law enforcement, government agencies, and legal authorities when required or appropriate. This includes:

• Reporting illegal activity, including child exploitation, threats of violence, or other serious crimes
• Responding to subpoenas, court orders, or legal process
• Providing user information, content, or account data when legally required
• Preserving evidence for investigations
• Assisting with emergency situations involving imminent harm

We may preserve and disclose your information without your consent or notice when we believe it is necessary to comply with the law, protect our rights, or ensure user safety.

12. Account Termination Triggers

Your account may be suspended or permanently terminated for any of the following reasons:

• Under-13 users: Discovery that you are under 13 years old
• Violation of prohibited conduct: Posting illegal content, harassment, hate speech, sexual content, violence, spam, or misinformation
• Illegal activity: Engaging in criminal behavior, threats, doxxing, stalking, or malicious activity
• Repeated ToS violations: Multiple warnings or violations of these Terms
• Security threats: Attempting to compromise security, hack accounts, or disrupt the Service
• Copyright infringement: Repeat DMCA violations
• Ban evasion: Creating new accounts after being banned
• Fraud or misuse: Payment fraud, account sharing, or service abuse
• At our discretion: Any other reason we deem appropriate to protect the Service or other users

We may terminate accounts without notice, warning, or explanation.

13. Privacy and Data Protection

Your use of Cloudboard is governed by our Privacy Policy. By using the Service, you consent to the data practices described therein.

Age Requirement: We do not knowingly collect personal information from children under 13. If you are under 13, do not use Cloudboard.

Data Deletion: You can delete your account at any time in Settings. This will permanently remove your account, posts, messages, and all associated data within 30 days.

Backups: You are responsible for maintaining your own backups of important content. We are not liable for data loss.

14. Third-Party Services

Cloudboard integrates with third-party services to provide functionality:

• Supabase – database and authentication
• Ably – real-time messaging and chat infrastructure
• Apple Push Notification Service – notifications

The Developer is not responsible for third-party terms, actions, or data handling. Use of third-party features is at your own risk.

15. Apple App Store and iOS Requirements

Cloudboard is available through the Apple App Store. The following terms apply:

15.1 App Store Usage Rules

• You must comply with Apple's App Store Terms of Service and Usage Rules
• You may only use Cloudboard on Apple-branded devices you own or control
• You may not distribute or make the App available over a network where multiple devices can access it

15.2 Apple's Role

• Apple is not a party to these Terms. This agreement is between you and Greg Powell (the Developer) only.
• Apple has no obligation to provide maintenance, support, or warranty for Cloudboard.
• Apple is not responsible for Cloudboard, its content, or any claims related to the App.
• Apple is not liable for any third-party claims or losses related to your use of Cloudboard.

15.3 Subscriptions and Refunds

• All subscriptions are managed through Apple's App Store
• Refund requests must be submitted to Apple, not Cloudboard
• Apple's refund policies apply
• Visit reportaproblem.apple.com to request a refund

15.4 Third-Party Beneficiary

Apple and its subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, Apple has the right to enforce these Terms against you.

16. Modifications and Updates

The Developer may modify or discontinue any part of the Service at any time, and update these Terms without notice. Material changes will be communicated through the app or website. Continued use of Cloudboard constitutes acceptance of the updated Terms.

17. Dispute Resolution

17.1 Governing Law

These Terms are governed by the laws of the State of Texas, USA, without regard to conflict of law principles.

17.2 Arbitration and Class Action Waiver

Any dispute between you and Cloudboard must be resolved through individual arbitration. This means:

• Disputes will be resolved by a neutral arbitrator through the American Arbitration Association (AAA), not in court
• You waive your right to a jury trial
• You waive your right to participate in class action lawsuits or class-wide arbitration
• Each party pays their own arbitration costs, except as required by law

Exception: You may bring small claims in small claims court if your claim qualifies.

17.3 Limitation Period

Any claim must be filed within one (1) year of the cause of action, or it is permanently barred.

18. Subscriptions and Payments

• Subscriptions are managed through Apple's App Store.
• Prices may change with notice.
• Subscriptions auto-renew unless cancelled in Apple ID settings.
• Refunds follow Apple's policies (see Section 15.3 above).

You are responsible for maintaining valid payment information and paying all applicable taxes.

19. Survival After Termination

When your account is terminated or you stop using Cloudboard, certain obligations and data remain:

• Moderation logs and safety reports may be retained for legal compliance, safety investigations, or law enforcement purposes
• DMCA claims and copyright records will be preserved as required by law
• Evidence of violations (screenshots, reported content, account history) may be retained for enforcement and legal purposes
• Backup data may remain in temporary backups for up to 90 days
• Content shared with other users may remain visible to them even after your account is deleted
• Legal obligations (indemnification, liability limitations, dispute resolution) continue to apply even after termination

Sections concerning disclaimers, limitations of liability, indemnification, dispute resolution, intellectual property, and user content licenses survive termination.

20. Export Compliance

You agree not to export or use the App in violation of U.S. export laws or regulations.

21. Force Majeure

The Developer is not liable for delays or failures due to causes beyond reasonable control, including natural disasters, war, government actions, internet failures, or pandemics.

22. Severability

If any provision of these Terms is deemed invalid, the remaining provisions remain in full effect.

23. Entire Agreement

These Terms, along with the Privacy Policy, constitute the entire agreement between you and the Developer.

24. No Waiver

Failure to enforce any right or provision does not constitute a waiver of that right or provision.

25. Assignment

You may not assign these Terms. The Developer may assign or transfer them at any time.

26. Additional Disclosures

Important information you should know:

• Voice chat is not end-to-end encrypted. Conversations can potentially be intercepted.
• Other users can view shared content. Anything you post publicly is visible to other Cloudboard users.
• Deleted data may remain in temporary backups for up to 90 days.
• The Developer is an individual with limited resources, not a large company.
• The Service may become unavailable without notice due to maintenance, bugs, or other issues.
• You should maintain your own backups of important work.
• We are not responsible for user-generated content posted by other users.

27. Beta Features

Some features may be in beta testing. Beta features are provided "as is" and may be changed, removed, or discontinued at any time without notice.

28. Communications

By providing your email, you consent to receive essential service-related messages (account security, policy updates, safety alerts). You may opt out of optional communications (newsletters, marketing).

29. Legal Notices

Email: support@cloudboardapp.com

Physical address: Available upon legitimate legal request only.

30. Acknowledgment and Acceptance

By using Cloudboard, you acknowledge and agree that:

• You have read and understood these Terms.
• You are at least 13 years old.
• You use the App at your own risk.
• The Developer acts in a personal, individual capacity.
• Remedies and liability are strictly limited.
• You waive any right to class or jury actions.
• You understand the risks of online social interaction.
• You will not share personal information with strangers online.